Which of the following statements is true regarding Total Quality Control?

Total Quality Control emphasizes the integration of all levels within an organization to achieve continuous improvement in quality. This approach is holistic, recognizing that quality is not solely the responsibility of a specific department or function but requires the involvement of everyone, from top management to frontline employees. By fostering a culture where all employees understand their role in quality control and improvement, organizations can better align their processes and products with the needs and expectations of customers.

In contrast to other options, Total Quality Control does not limit its focus to only manufacturing processes, nor does it disregard customer satisfaction, though customer feedback plays a vital role in shaping quality initiatives. Additionally, the philosophy is built upon the principle of participation, encouraging engagement and collaboration rather than rejecting it. This comprehensive approach ensures a more robust quality management system that can adapt and thrive in various organizational contexts.