Which focus is more likely to emphasize processes and systems over individuals during quality efforts?

The emphasis on processes and systems over individuals in quality efforts is a hallmark of quality improvement initiatives. This approach often involves analyzing workflows, identifying areas for enhancement, and implementing systematic changes to improve overall outcomes. Quality improvement recognizes that sustainable enhancements are typically achieved through modifications to existing protocols and procedures rather than placing blame on individuals for lapses or failures.

By concentrating on how processes can be made more efficient or effective, quality improvement aims to foster environments where shared responsibility leads to collective success. This perspective cultivates a continuous learning culture, where feedback and data are used to refine processes.

In contrast, performance management tend to focus on monitoring and evaluating individual performances, while quality assurance typically involves ensuring that established standards and guidelines are met, which may also relate closely to individual accountability. Risk management prioritizes identifying and mitigating potential risks, which can intersect with individual actions but does not primarily focus on processes or systems as a quality improvement initiative does.