Which aspect of Quality Assurance focuses on preventing specific negative events?

The aspect of Quality Assurance that focuses on preventing specific negative events is centered on establishing proactive measures to avoid undesirable outcomes. This approach is fundamentally about identifying potential risks and actively working to mitigate them before they can occur. By concentrating on the events that are deemed unacceptable, organizations can implement strategies, training programs, and controls intended to avert such situations from arising.

This proactive focus is essential in Quality Assurance as it establishes a foundation for maintaining high standards and ensuring safety, reliability, and overall quality in services and products. It aligns organizational practices with the goal of minimizing harm and maximizing positive outcomes. While continuous improvement, organizational improvement, and understanding customer desires are all important components of a broader quality management system, they do not specifically target the prevention of concrete negative events as this particular focus does.