What does Deming argue should be eliminated to foster a better workplace environment?

Deming's philosophy emphasizes the importance of a supportive and collaborative workplace environment for continuous improvement. He argues that intimidation from management can create a culture of fear that stifles creativity, communication, and teamwork among employees. When employees feel intimidated, they are less likely to voice their ideas, concerns, or suggestions for improvement, hindering innovation and quality enhancement.

Eliminating intimidation fosters open dialogue and trust, allowing employees to engage more fully in their roles and contribute to the organization's success. By promoting a non-threatening environment, management encourages a culture where employees feel valued and empowered, ultimately leading to better overall performance and improved quality.